Kindly find below the List of Floated Tenders

Tender Number
Tender Title
Tender Date
Amount
Action
Details

Title: Customer Mobile Application

Deadline: 13 September 2026

Takaful Oman invites qualified vendors to design and deliver a bespoke bilingual mobile app (iOS & Android) as part of its digital transformation journey. The application will serve as a secure self‑service platform enabling customers to buy and renew policies, manage portfolios, submit and track claims, make payments, access documents, and interact digitally with the company.

The scope covers end‑to‑end delivery: UX/UI design, native or cross‑platform development, secure API integrations with insurance, claims, CRM, ERP, and payment systems, plus testing, deployment, and ongoing support. Key modules include biometric login, policy dashboard, claims tracking, loyalty rewards, and a partner marketplace.

Vendors are expected to provide a scalable, customer‑centric solution that meets stringent cybersecurity, privacy, and regulatory standards, tailored specifically to Takaful Oman’s requirements.

Download Details Here


🎯 Objectives

  • Appoint a qualified External Shariah Auditor to conduct a Shariah compliance audit.
  • Audit to be performed onsite (Muscat HQ & branches) and offsite as required.
  • Deliver a comprehensive audit plan, schedules, milestones, and final report with findings, evidence, and recommendations.
  • Report to be submitted to: Board of Directors & Shariah Supervisory Committee & Financial Services Authority (FSA)


📑 Scope of Work

  • Verify Shariah compliance of products, contracts, financial transactions, policies, and procedures.
  • Ensure implementation of Shariah Supervisory Committee decisions.
  • Confirm compliance with Takaful Law & Regulations.
  • Check adherence to directives of the Supreme Shariah Supervisory Committee (FSA).
  • Address regulator-specific matters.
  • Meet with Shariah Supervisory Committee before finalizing the report.
  • Respond to FSA requests regarding the Shariah audit.


👥 Professional Resources

  • Auditor must deploy qualified personnel with relevant expertise.
  • CVs of personnel must be submitted for approval before deployment.
  • No replacement of key personnel without prior consent.
  • Ensure adequate resources and compliance with company policies.
  • Company reserves the right to demand replacement/removal of personnel if performance is unsatisfactory.


📊 Evaluation Criteria

  • Technical Proposal: 50% weightage
  • Commercial Proposal: 50% weightage


📧 Clarifications

  • All clarifications/questions must be submitted in writing to the Procurement Department at procurement@takafuloman.om.
  • Responses will be shared with all interested parties.


Download Details Here